Support | Initial Set-up &Training

ConXPoint recognizes that everyone is not a computer expert, and most people don't have the time or enjoy reading complicated user documentation. Most busy professionals and business owners/managers need help up front to efficiently implement new technology in their office or company. Our goal is to ensure that your experience with ConXPoint will be different.

To begin, one of our experienced service consultants will help you privately brand the name, logo, style and color, so your ConXPoint business center looks like it's yours to the outside world. Then we'll help you organize and customize your business center to accomplish your specific objectives. Afterwards, we provide personalized web conference training for your internal staff to help you identify what to automate first and exactly how to do it. This ensures that you are able to perform the tasks you want to perform.

Support | Online Support

ConXPoint provides you with a simple-to-use, yet comprehensive online "Learn More" system. Unlike other "unhelpful" help systems that make you search for hours to find the information you want, all you need to do is click the "Learn More" link from where you are working. This will instantly access relevant information about the exact  task you are working on.

Support | Personal Support

If you have a question or issue that is not addressed in our "Learn More" system, or need personal support, just click our "Request Support" link found on every page. We know your time is valuable, so ConXPoint's knowledgeable support team will respond to you quickly. You won't have to deal with long hold times, annoying telephone menu systems, or trying to talk with someone you can't understand.

Support | Our Reputation

Over the years, the ConXPoint team has developed a reputation for delighting our clients - from sole proprietors to large Fortune 100 companies - with accurate, dependable, and cutting-edge services. We also provide you the tools that simply make business easier to conduct. We look forward to you joining our growing circle of satisfied clients.

"We conduct training classes and provide web-based regulatory compliance services to water and wastewater treatment facilities in many states. ConXPoint saves us time and money in many ways!"

Greg Rogers, V.P.
Regulatory Compliance, MunicipalH2O.com